Free Registered Airmail to Worldwide
Delivery Times: 14-30 Working Days (80%)
Can I track my order?
When the track number is provided. You may trace the tracking number at http://www.juicywardrobe.com/track-shipment.html
What if the delivery status shows that the parcel was delivered but I have not received the parcel?
30 DAYS MONEY BACK GUARANTEE
(Buyer pays the return shipping fee)
What do I need to provide in the return parcel?
How long does is take to return my item?
*We reserve the right to deny any return or exchange.
WILL I BE CHARGED CUSTOMS AND IMPORT CHARGES?
GOWNS/PROM DRESS RULES
Q: Can I return or cancel the dress if I change my mind?
A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and return policy is stricter than other items, so it's important to order carefully.
Q: Can I order this dress in a different style/fabric/length?
A: Each dress is carefully tailored to match exactly what you see in the photos. If you haven't found exactly what you're looking for yet our customer service can be reached at firstname.lastname@example.org. There might be some extra charge for that.
Q: Will my dress exactly match the color I see on your website?
A: There might be a slight difference between the actual dress's color and what you see in the photo depending on your computer monitor's display settings.